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  1. Services
  2. Digital Platforms
  3. Sales and Service Automation

Drive Growth with Sales & Service Automation

Accelerate sales cycles, streamline service delivery, and empower teams with AI-driven insights from lead to lifelong loyalty.

Optimizing Operations with Intelligent Automation

Featured Case Study

Fast-Tracking Quote-to-Cash with Salesforce Automation

A fleet management firm reduced its quote-to-cash cycle by migrating from legacy Oracle systems to Salesforce, integrated with Rootstock ERP and custom mobile applications. Technicians gained real-time visibility into vehicle and customer data, improving service responsiveness and operational efficiency.

Read Case Study

Fast-Tracking Quote-to-Cash with Salesforce Automation

Enable Intelligent Sales and Service Automation with AI-Driven Workflows

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Improve Speed-to-Lead with Autonomous Sales Agents
Scale top-of-funnel operations with AI agents that engage inbound leads 24/7, answer questions, and schedule meetings directly on reps' calendars.
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Accelerate Sales Productivity with Automated Workflows
Standardize deal stages with automated workflows that streamline pipeline hygiene, ensuring data remains accurate and up-to-date without manual entry.
Omnichannel Distribution
Orchestrate Omnichannel Support
Deliver a seamless customer experience by unifying email, social, and voice channels. Ensure faster resolution by automatically routing inquiries to agents based on their skills and capacity.
Quality Engineering
Automate Field Service Operations
Increase the number of successful service calls per day and reduce travel time through real-time synchronization between field technicians and back-office systems.
Real-Time Data Processing
Drive Data-Driven Growth with a 360-Degree Customer View
Break down data silos by automating the aggregation of sales, service, and interaction history into a single source of truth, giving teams a comprehensive 360-degree view of the customer.

Benefits of AI-Powered Sales and Service Automation

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Higher Win Rates
Increase conversion velocity and prioritize high-value prospects by leveraging AI insights, predictive scoring, and guided selling to identify the “next best actions.”
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Faster Resolution Times
Reduce average handling time (AHT) by equipping agents with AI-suggested responses, automated case tagging, and instant article lookups.
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Operational Efficiency
Improve productivity and reduce costs through intelligent automation that streamlines workflows and ensures consistent SLA performance.

Platforms We Specialize In

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Accelerators

Prebuilt accelerators that fast-track CRM integration, automation, and time-to-value across sales and service platforms.

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MageLink Salesforce Connector

A robust integration connector that seamlessly synchronizes Salesforce and Magento data bidirectionally, ensuring consistency and eliminating manual intervention.

Dynamics Power App

Insights

Expert insights, case studies, and thought leadership showcasing real-world sales and service automation success.

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Case Study

44% Increase in Lead Volume with Salesforce Migration

A luxury property developer migrated to Salesforce and increased sales operations through improved analytics and real-time performance insights.

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Case Study

Driving 42% FTFR with Salesforce

A large US manufacturer transformed its field workforce with a comprehensive FSL solution, accelerating service delivery and enhancing technical support for sales agents, dispatchers, and mobile teams.

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Case Study

60% Faster Ticket Resolution with Dynamics 365

A UK-based facility services provider streamlined critical processes, significantly reducing operational costs and improving customer satisfaction via custom solutions on Microsoft Dynamics 365.

Recognized for Growth. Trusted for Impact.

Deloitte Technology Fast 50 India, Winner 2024

Deloitte Fast 50 India, Winner 2024

IDC

Market Glance: Loyalty in Retail, 2Q26, DEOT 4Q25

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Major Contender, QE Specialist Services


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QBurst acknowledges the Traditional Owners of Country throughout Australia and their continuing connection to land, waters, and community. We pay our respects to the people, the cultures, and the Elders past and present.

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